Privacy Statement
Your privacy is important to us. This statement explains how we collect, use, and protect your personal information.
Effective Date: 17 September 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, complete your profile, participate in our educational modules, or contact us. This may include:
- • Personal details (name, email address, phone number)
- • Location information (community, state, postcode)
- • Professional information (organisation, role)
- • Learning progress and assessment results
- • Communication preferences and feedback
2. How We Use Your Information
We use the information we collect to:
- • Provide and improve our leadership development program
- • Track your learning progress and issue certificates
- • Send you relevant communications about the program
- • Respond to your inquiries and provide support
- • Analyse program effectiveness and user engagement
- • Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- • With your explicit consent
- • To service providers who assist in operating our platform (subject to confidentiality agreements)
- • When required by law or to protect our rights
- • In connection with a business transfer or merger
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes:
- • Encrypted data transmission and storage
- • Regular security audits and updates
- • Restricted access to personal information
- • Secure authentication systems
5. Your Rights
Under Australian Privacy Law, you have the right to:
- • Access your personal information
- • Correct inaccurate or incomplete information
- • Request deletion of your personal information
- • Object to processing of your personal information
- • Withdraw consent where processing is based on consent
- • Lodge a complaint with the Australian Information Commissioner
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this privacy statement, unless a longer retention period is required by law.
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience on our platform. You can control cookie settings through your browser preferences.
8. Updates to This Policy
We may update this privacy statement from time to time. We will notify you of any significant changes by posting the new privacy statement on this page and updating the effective date.
9. Contact Us
If you have any questions about this privacy statement or our privacy practices, please contact us at:
Email: admin@communityleadership.com.au
Subject: Privacy Inquiry